Quantifying the Qualitative: New Frontiers in Customer Valuation and HR Performance Assessment/Calibration


Date and Time
Thursday, January 9, 2025
6:30pm— 9:30pm
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Location
The Tower Club
100 SE 3rd Ave 28th Floor
Fort Lauderdale, FL 33394
United States
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Contact
Trey Steidle, WG21

Wharton Professor, Peter Fader, the godfather of customer lifetime value, has done it again! First, he revolutionized customer valuation with his applied probability modeling. And now, he’s brought quantitative rigor to the most ambiguous, qualitatively-driven department in business: Human Resources.

What if the same data-driven techniques that revolutionized customer loyalty and profitability could be applied to your workforce? What is employee lifetime value, and how should a data-driven business leader think about retaining, promoting, and compensating top performers? Discover how Wharton Professor Peter Fader is breaking new ground by applying quantitative rigor to HR challenges.

The Wharton Club of South Florida is hosting this event at the beautiful Tower Club in downtown Ft. Lauderdale. If you’re unfamiliar with the venue, or worried about commuting from Miami, the tower club boasts picturesque views at sunset, convenient on-site parking, and it’s walking distance from The Brightline Station. This is an event you don’t want to miss!

Professor Fader just released “The Customer Centricity Ebook Collection”, a bundle of his three books, Customer Centricity, The Customer Centricity Playbook, and The Customer-Base Audit

You’ll come away from the event with a new perspective on various HR use cases that every organization struggles with.

Hors d'oeuvres served with a cash bar.

EVENT FEES
Current Members*: $45 pp
Non-Member/Additional Member Guests: $65 pp
Not a current member? Sign up for our event + membership ticket!

*May register 1 guest at member rate

RSVP by Thursday, January 2. Space is limited.

EVENT SCHEDULE - Thursday, Jan. 9:
Registration and networking with hors d'oeuvres and cash bar: 6:30 p.m. – 7:30 p.m.
Presentation w/ Q&A: 7:30 p.m. – 8:30 p.m.
Networking: 8:30 p.m. – 9 p.m.


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Non-Member/Additional Member Guests
$65.00
Current Member
$45.00
May register 1 guest at member rate.
Map & Directions

The Tower Club

100 SE 3rd Ave 28th Floor, Fort Lauderdale, FL 33394, United States,
by public transit by car by bike Walking